Privacy Policy

Our Commitment to Your Privacy

At JS Fragrance, your trust is everything. We are fully committed to protecting your personal information and ensuring it stays safe, secure, and private. We will never sell, leak, share, or give your personal data to any third party. Your information is used solely to process your orders and improve your shopping experience.

Information We Collect

When you create an account or place an order, we collect:

• ◆ Full name
• ◆ Email address
• ◆ Phone number (for delivery coordination)
• ◆ Delivery address (house number, barangay, city, province, zip code)
• ◆ Payment proof (screenshot of your payment transaction)
• ◆ Profile photo (optional, only if you choose to upload one)
• ◆ Google profile information (only if you sign in with Google)

How We Use Your Information

• ◆ To process and fulfill your orders
• ◆ To verify payment transactions
• ◆ To coordinate delivery with our shipping partners
• ◆ To communicate with you about your order status
• ◆ To provide customer support when you reach out to us
• ◆ To improve our products and services

Your Account & Your Control

You have full control over your account information. Through your profile page, you can:

• ◆ View and edit your name and phone number at any time
• ◆ Upload or remove your profile photo
• ◆ Manage your saved delivery addresses
• ◆ View your order history and track active orders
• ◆ Manage your wishlist

If you need any account modifications that you cannot do yourself (such as changing your email or resetting your password), you can contact us at support@jsfragrances.com or through our Facebook page, and our team will assist you promptly.

Password Security

Your password is encrypted using industry-standard hashing technology (bcrypt). Even we cannot see your actual password. We can only verify whether a password matches your account. If you forget your password, we can securely reset it for you upon verification of your identity. You can request a password reset through our Forgot Password page or by contacting our support team.

Data Protection & Security

• ◆ All data is transmitted over secure HTTPS connections
• ◆ Passwords are encrypted and never stored in plain text
• ◆ Payment proofs are stored securely and only accessible to our admin team
• ◆ Access to customer data is restricted to authorized JS Fragrance administrators only
• ◆ We regularly review our security practices to ensure your data remains protected

We Will Never

• ✕ Sell your personal information to third parties
• ✕ Share your data with advertisers or marketing companies
• ✕ Use your information for purposes other than your order and account
• ✕ Send you unsolicited messages or spam
• ✕ Expose your payment details or personal data publicly

Google Login

If you choose to sign in with Google, we receive your name, email address, and profile picture from Google. This information is only used to create and manage your JS Fragrance account. We do not access your Google contacts, calendar, or any other Google data.

Customer Reviews & Feedback

When you submit a review or feedback, the name you provide and your comment may be displayed publicly on our website after approval. Your email address will never be displayed publicly. Photos uploaded with feedback are stored securely and only displayed on the website if approved.

Contact Us

If you have any questions about your privacy or want to request changes to your account, please reach out: